Don’t you hate it when someone starts a sentence with “I don’t mean to be rude, but … .” Today that’s me, and I’m turning the spotlight on some examples of data that really annoy me. Bad data leads to bad decision-making. So be alert to it.

Here are some handy statistics to have in mind when talking about the value of public libraries. They cover literacy, internet access, ageing, social isolation and return on investment.

What makes a great library? A connection to community, easy access, inviting spaces, welcoming staff … and a Lego table! How does our checklist stack up against yours?

What are the ingredients for a great public library? First up, they need to know their community and tailor the service mix to community need.

What factors are related to high numbers of library visits? The answers lie somewhere in a story involving ice cream, murder, Kevin Costner, the My School website and the LGPRF. And they aren’t a surprise!

The COVID-19 shutdown has seen eresource downloads soar. Maybe it will also put to rest the myth that the book is dead.

You know how it is. You’re walking down the street, you see a library, you pop in. Well, I was in Alexandria in Egypt and …

How large a collection do you need to meet your community’s reading and reference needs? The answer requires a little bit of data and some local knowledge.

What are the best measures of library performance? We don’t yet have the perfect answer, and we need to do more on outcomes. Here is my current Library Scorecard.